Home » e-Services Terms & Conditions

Introduction

Welcome to the Zulekhahospitals.com, service provided by Zulekha Hospitals LLC. In using the www.zulekhahospitals.com service of Zulekha Hospitals LLC you are deemed to have accepted the terms and conditions listed below.

All services and information displayed on www.zulekhahospitals.com constitute an "invitation to offer". Your request for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. www.zulekhahospitals.com reserves the right to accept or reject your offer. If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your payment and email you again to confirm details and therefore process the request.


Membership Eligibility

Use of the Site is available only to persons who can form legally binding contracts under applicable law. Persons who are "incompetent to contract" as per local Contract Acts are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below that of 18 years your parents or legal guardians can transact on behalf of you if they are registered users/members.

www.zulekhahospitals.com reserves the right to terminate your membership and refuse to provide you with access to the Site if www.zulekhahospitals.com discovers that you are under the age of 18 years. The Site is not available to persons whose membership has been suspended or terminated by www.zulekhahospitals.com for any reason whatsoever. If you are registering as a business entity, you represent that you have the authority to bind the entity to this User Agreement. Those who choose to access this Site from outside Dubai are responsible for compliance with local laws if and to the extent local laws are applicable. www.zulekhahospitals.com will deliver the services only within its jurisdiction and will not be liable for any claims relating to any services requested from outside its jurisdiction.

Except where additional terms and conditions are provided which are service specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any request submitted. By using the services of www.zulekhahospitals.com you agree to be bound by the Terms and Conditions.


Account and Registration Obligations

"Your Information" is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any email feature. We will protect Your Information in accordance with our Privacy Policy. If you use the Site, you are responsible for maintaining the confidentiality of Your Account and Password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under Your Account or Password. www.zulekhahospitals.com shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password you should notify us by contacting us immediately through the address provided below. If www.zulekhahospitals.com has reason to believe that there is likely to be a breach of security or misuse of the www.zulekhahospitals.com Site, we may require you to change your password or we may suspend your account without any liability to www.zulekhahospitals.com.

You also agree to:

1. Provide true, accurate, current and complete information about yourself as prompted by Zulekha Hospitals registration form (such information being the "Registration Data")

2. Maintain and promptly update the Registration Data to keep it true, accurate,current and complete.

If you provide any information that is untrue, inaccurate, incomplete, or not current or if www.zulekhahospitals.com has reasonable grounds to suspect that such information is untrue, inaccurate, and not current or not in accordance with the User Agreement, www.zulekhahospitals.com has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.


Pricing Information

While www.zulekhahospitals.com strives to provide accurate service and pricing information, pricing or typographical errors may occur. www.zulekhahospitals.com cannot confirm the price of a service until after you request. In the event that a service is listed at an incorrect price or with incorrect information due to an error in pricing or service information, www.zulekhahospitals.com shall have the right, at our sole discretion, to refuse or cancel any requests placed for that service, unless the service has already been provisioned. In the event that an item is wrongly priced, www.zulekhahospitals.com may, at its discretion, either contact you for instructions or cancel your request and notify you of such cancellation. Unless the service requested by you has been provisioned, your offer will not be deemed accepted and www.zulekhahospitals.com will have the right to modify the price of the service and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the request and notify you of such cancellation. In the event that www.zulekhahospitals.com accepts your request the same shall be debited to your credit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to www.zulekhahospitals.comprovision of the service that you have requested. If we have to cancel the request after we have processed the payment, the said amount will be reversed back to your credit card account. No cash disbursement shall be made under any condition whatsoever.

We strive to provide you with the best prices possible on www.zulekhahospitals.com as well as in all our stores under Zulekha Hospitals LLC. Prices and availability are subject to change without prior notice.


Cancellation by www.zulekhahospitals.com

Please note that there may be certain requests that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any request for any reason. Some situations that may result in your request being cancelled include limitations on quantities available for purchase, inaccuracies or errors in service or pricing information, or problems identified by our credit and fraud avoidance department, cases where we find that the customer is manipulating the account to place multiple requests. We may also require additional verifications or information before accepting any request. We will contact you if all or any portion of your request is canceled or if additional information is required to accept your request. If your request is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account. No cash disbursement shall be made under any condition whatsoever.


Cancellations by the Customer

In case we receive a cancellation notice and the request has not been processed/approved by us, we shall cancel the request and refund the entire amount. We will not be able to cancel requests that have already been processed. www.zulekhahospitals.com has the full right to decide whether a request has been processed or not. The customer agrees not to dispute the decision made by www.zulekhahospitals.com and accept www.zulekhahospitals.com's decision regarding the cancellation.


Credit Card Details

You agree, understand and confirm that the credit card details provided by you for availing of services on www.zulekhahospitals.com will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details to www.zulekhahospitals.com. Further the said information will not be utilized and shared by www.zulekhahospitals.com with any of the third parties unless required for fraud verifications or by law, regulation or court request. www.zulekhahospitals.com will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you.


Fraudulent /Declined Transactions

www.zulekhahospitals.com reserves the right to recover the cost of services, collection charges and lawyers fees from persons using the Site fraudulently. www.zulekhahospitals.com reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.


Electronic Communications

When you visit the Site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

You Agree and Confirm

  • That you will use the services provided by www.zulekhahospitals.com, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on the Site.
  • You will provide authentic and true information in all instances where such information is requested of you. www.zulekhahospitals.com reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), www.zulekhahospitals.com has the right in its sole discretion to reject the registration and debar you from using the Services of www.zulekhahospitals.com and / or other affiliated websites without prior intimation whatsoever.
  • That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgement before entering into any transaction through this Site
  • That the address at which delivery of the service requested by you is to be made will be correct and proper in all respects.
  • That before placing anrequest you will check the service description carefully. By placing a request for a service you agree to be bound by the conditions of sale included in the item's description.

You may not use the Site for any of the following purposes:

  • Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
  • Transmitting material that encourages conduct that constitutes a criminal offence results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
  • Gaining unauthorized access to other computer systems.
  • Interfering with any other person's use or enjoyment of the Site.
  • Breaching any applicable laws
  • Interfering or disrupting networks or web sites connected to the Site.
  • Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

Modification of Terms & Conditions of Service

www.zulekhahospitals.com may at any time modify the Terms & Conditions of Use of the site without any prior notification to you. You can access the latest version of the User Agreement at any given time on www.zulekhahospitals.com. You should regularly review the Terms & Conditions on www.zulekhahospitals.com. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this site.


Governing Law and Jurisdiction

This User Agreement shall be construed in accordance with the applicable laws of UAE. The Courts at Dubai shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by Zulekha Hospitals LLC. and his decision shall be final and binding on the parties hereto. The arbitration shall be held in Dubai. The laws of UAE shall be applicable in such aspects. Reviews, Feedback, Submissions

All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to www.zulekhahospitals.com on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain www.zulekhahospitals.com property. Such disclosure, submission or offer of any Comments shall constitute an assignment to www.zulekhahospitals.com of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, www.zulekhahospitals.com owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. www.zulekhahospitals.com will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. www.zulekhahospitals.com is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Site will be or contain libellous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam". www.zulekhahospitals.com does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Site. You grant www.zulekhahospitals.com the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify www.zulekhahospitals.com and its affiliates for all claims resulting from any Comments you submit. www.zulekhahospitals.com and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.


Copyright & Trademark

www.zulekhahospitals.com and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, services, processes, technology, content and other materials, which appear on this Site. Access to this Site does not confer and shall not be considered as conferring upon anyone any license under any of www.zulekhahospitals.com or any third party's intellectual property rights. All rights, including copyright, in this website are owned by or licensed to www.zulekhahospitals.com. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of www.zulekhahospitals.com. You may not modify, distribute or re-post anything on this website for any purpose. The www.zulekhahospitals.com names and logos and all related service and service names, design marks and slogans are the trademarks or service marks of Zulekha Hospitals LLC. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner.

References on this Site to any names, marks, services or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply www.zulekhahospitals.com endorsement, sponsorship or recommendation of the third party, information, service or service. www.zulekhahospitals.com is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third party websites, you do so entirely at your own risk.

All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the "Contents") are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software. All software used on this Site is the property of www.zulekhahospitals.com or its suppliers and protected by international copyright laws. The Contents and software on this Site may be used only as a shopping resource. Any other use, including the re-servicing, modification, distribution, transmission, republication, display, or performance, of the Contents on this Site is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by www.zulekhahospitals.com, one of its affiliates or by third parties who have licensed their materials to www.zulekhahospitals.com and are protected by international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Site is the exclusive property of www.zulekhahospitals.com and is also protected by international copyright laws.


Objectionable Material

You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that to the fullest extent permitted under applicable law, www.zulekhahospitals.com and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.


Indemnity

You agree to defend, indemnify and hold harmless www.zulekhahospitals.com, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to www.zulekhahospitals.com or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.


Termination

This User Agreement is effective unless and until terminated by either you or www.zulekhahospitals.com. You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site. www.zulekhahospitals.com may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, Such termination will be without any liability to www.zulekhahospitals.com. Upon any termination of the User Agreement by either you or www.zulekhahospitals.com, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the User Agreement or otherwise. www.zulekhahospitals.com's right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the service already requested from the Site or affect any liability that may have arisen under the User Agreement.


E- Communications

When you visit the Website or send emails to www.zulekhahospitals.com, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. DISCLAIMER :Zulekha Hospitals holds the rights to cancel any request in any of the below cases.

Wrong Image : Images are meant for illustrative purposes only. Customer buys a service where the image was wrongly advertised.

Wrong Price : Prices are updated in bulk. If a wrong price is advertised on the website.

Wrong Description : Mistakes may occur while capturing information from the internet. Certain services may have different features in different region. Customer buys a service which may not have a feature which is advertiesed.

Service visuals shown are for illustrative purposes only. prices are subject to change.


Entire Agreement

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between you and www.zulekhahospitals.com with respect to the www.zulekhahospitals.com sites/services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and www.zulekhahospitals.com with respect to the www.zulekhahospitals.com sites/services. www.zulekhahospitals.com's failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.


Privacy Policy

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described in the Privacy Policy. We view protection of your privacy as a very important community principle. We understand clearly that you and Your Information is one of our most important assets. We store and process Your Information on computers located in Dubai that are protected by physical as well as technological security devices. We use third parties to verify and certify our privacy principles. If you object to your Information being transferred or used in this way please do not use the Site.


Transaction Currency

The standard transaction currency on our e-commerce portal is UAE Dirhams (AED). If the customer is using a credit card supplied by banks other than those in the UAE, the amount on the credit card bill may differ due to exchange rate fluctuations and any charges that the card issuer/bank may have debited.


Country of Merchant Domicile

Zulekha Hospitals is a Limited Liability Company registered in Dubai and Sharjah, UAE.

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